KNOWLEDGE MANAGEMENT AND PERFORMANCE OF SMALL AND MEDIUM SCALE ENTERPRISES IN SOUTH-SOUTH NIGERIA

  • Akpoyibo Gregory Akpobome Department of Business Administration Faculty of Management Sciences, Chukwuemeka Odumegwu Ojukwu University Igbariam Campus, Nigeria
Keywords: Knowledge conversion, Knowledge sharing, knowledge actualization, knowledge storing

Abstract

This study focused on knowledge management and performance of small and medium scale enterprises (SMEs) in south-south Nigeria. The objectives of the study are to examine the effect of knowledge conversion (KC) on the performance of small and medium scale enterprises; determine the effect of knowledge sharing (KSH) on the performance of small and medium scale enterprises; evaluate the effect of knowledge utilization (KU) on the performance of small and medium scale enterprises, assess the effect of knowledge storing (KST) on the performance of small and medium scale enterprises and to investigate the effect of knowledge acquisition (KA) on the performance of small and medium scale enterprises. Research questions were designed and hypotheses were also formulated and tested accordingly. We employed both primary and secondary sources of data. We have a population size of 7,861 proprietors/proprietresses of selected SMEs (fashion industry) in the area under study. A sample size of 366 was drawn using National Education Association (NEA) sample formula.366 copies of the questionnaire were administered to the respondents with the help of research assistants, but,353 copies were found valid for the study, and data were subjected to Pearson product-moment correlation coefficient analysis with the aid of statistical package for social sciences(SPSS). Results of the analysis revealed that the performance of SMEs is sensitive to knowledge management variables. Again, knowledge management variables: conversion, sharing, utilization, storing and acquisition) positively and significantly influence the performance of small and medium scale enterprises, except knowledge utilization which had a negative significant effect on SMEs performance. The study concluded that there was a positive significant relationship between knowledge conversion, sharing, storing and acquisition (independent variables) and dependent variables while a negative insignificant relationship existed between knowledge utilization and SMEs performance. Based on the conclusion of the study, we recommended that SMEs should make provision for expertise to guide and educate them accordingly on knowledge codification for efficient performance. Also, for proper sharing of knowledge among employees and employers irrespective of the size of the organization, there should be a high level of cooperation. Besides, small and medium scale (SMEs) should come up with policies that can sustain employees involvement in knowledge management practices in order to improve their ability to maintain a flexible workforce and gain a competitive advantage.

Published
2021-06-27
Section
Articles